Workflow Monitor Works Extremely Slow Due To Error SBL-SVR-03005 In Wfprocmgr Logs (Doc ID 1901974.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.1 [21211] and later
Information in this document applies to any platform.

Symptoms

Customer reported having around 300k records in S_ESCL_REQ. No errors in workmon log but it is processing very slow. The wf policies seems associated to emails but no errors in email servers and also DB does not seem to be over loaded.

After some investigation it was found that the slowness was occurring during the wf policy action execution. In wfprocmgr log the following error was found:

SBL-SVR-03005: No server connect string for Siebel Component SRBroker in Siebel Enterprise CHKP_8PRD_US, Siebel Server US_8PRD_01

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms