Siebel Remote: Transaction Merger failing with errors due to custom database trigger
Last updated on JULY 11, 2017
Applies to:Siebel Consumer Goods - Version 184.108.40.206 SIA and later
Information in this document applies to any platform.
Siebel Remote - on version 220.127.116.11 SIA :
Transaction Merger (TxnMerge) tasks are failing while processing DX files for certain remote user; component remains online.
Affected user's INBOX folder was temporarily renamed as per <Document 475974.1> to allow processing of other users' data.
However, if other users would generate similar txns, it would be expected that the same problem to affect many Remote users.
Impact of the issue: DX files from affected user(s) could not be imported into Server DB; user(s) should not be allowed to synchronize until issue is fixed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms