Open UI: Wait cursor not displayed when code executing workflow (Doc ID 1903556.1)

Last updated on MAY 05, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11 SIA [23030] version, Configuration - General

ACTUAL BEHAVIOR  
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Wait cursor is not displayed when expected.

Button executes custom code which calls a workflow that takes a long time to complete.

Lack of a wait cursor is confusing for the user. 


EXPECTED BEHAVIOR
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Wait cursor should be displayed for duration of custom code and workflow is being executed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Click custom button that executes code that in turn invokes a workflow process that takes a long time to complete,

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can try to continue to use application when they should not be able.

Cause

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