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Open UI: Wait cursor not displayed when code executing workflow (Doc ID 1903556.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : SIA [23030] version, Configuration - General

Wait cursor is not displayed when expected.

Button executes custom code which calls a workflow that takes a long time to complete.

Lack of a wait cursor is confusing for the user. 

Wait cursor should be displayed for duration of custom code and workflow is being executed.

The issue can be reproduced at will with the following steps:
1. Click custom button that executes code that in turn invokes a workflow process that takes a long time to complete,

The issue has the following business impact:
Due to this issue, users can try to continue to use application when they should not be able.


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