Last updated on MARCH 02, 2017
Applies to:
Siebel Loyalty Customer Portal - Version 8.2.2.4 SIA [23030] to 8.2.2.4.8 [IP2013] [Release V8]Information in this document applies to any platform.
Symptoms
On : 8.2.2.4 SIA [23030] version, Loyalty
ACTUAL BEHAVIOR
---------------
the field ' Last Accrual Transaction Date' is not updated when an accrual transaction is processed
EXPECTED BEHAVIOR
the field ' Last Accrual Transaction Date' should be updated when an accrual transaction is processed
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
New Member is created and the Last Accrual Transaction Date is NULL, Now the accrual is processed and it doesn't update the field with processed date because it was NULL.
1. Create a Loyalty member
2. Review the LAST_ACCRL_TXN_DATE in the db for this member, it is set to NULL
3. Process an accrual transaction, LAST_ACCRL_TXN_DATE is still set to NULL
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the LAST_ACCRL_TXN_DATE and any functionality that is assigned to this field in calculations
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms