Open UI: Fullfillment Center - Unable To Batch Print (Doc ID 1905884.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] to 8.1.1.14.5 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

When upgrading to Siebel 8.1.1.9, printing of FulFillments no longer works in Open UI.

When selecting a merged correspondence and clicking “Print”, an empty dialog appears with "Why can't I see this applet...?".

STEPS
1. Navigate to Site Map > Fulfillment.
2. Locate a Fulfillment item with a document status of 'Completed'.
3. Click the 'Print' button.

Result:
An empty dialog displays with the following:

Cause

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