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Horizontal Scroll Bar Appears In List Applet In Siebel Open UI 8.1.1.11 SIA (Doc ID 1906254.1)

Last updated on APRIL 14, 2020

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Horizontal Scroll Bar appearing under List Applets in Open UI and disappears when MVG field gets open

EXPECTED BEHAVIOR
-----------------------
Horizontal Lines should not appear when the contents of the applet fits the browser window.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to to Service request list applet

2. Access the All Service Request View

3. Observer that there is a horizontal line at the bottom of the List applet Access the Multi-Value field for Owner. This is an MVG and there is a Pop up window appears to select a record from the values

4. Click Cancel and observe that the horizontal line disappears.

5. The issue was reproducible in an internal environment


This is a look and feel behavior which does not have any Impact of Business.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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