Siebel Open UI 8.1.1.11 Monthly Calendar Applet Does not Show More than Four Activities (Doc ID 1907079.1)

Last updated on MARCH 22, 2016

Applies to:

Siebel CRM - Version 8.1.1.11.7 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.7 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
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If there are more number of activities for a particular day, and viewed in a Monthly Calendar . Scroll Down button appears in that particular day's tab. Clicking that button doesn't responds and doesn't scrolls down.

EXPECTED BEHAVIOR
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If there are more number of activities for a particular day, and viewed in a Monthly Calendar . Clicking Scroll Down button should scroll down to show all the activities on that particular day.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to daily calendar view.
2. Add 5-6 items on a particular day in different times.
3. Now navigate to the Monthly view in which that particular day occurs.
4. In that particular days tab few activities will be displayed and scroll down scroll is displayed.
5. Clicking that down scroll button doesn't responds.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot scroll down to other activities.

Cause

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