How to Create Outlook Contact in CRM Desktop (Doc ID 1910245.1)

Last updated on JUNE 29, 2017

Applies to:

Siebel CRM Desktop - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Goal

User is  unable to create outlook contact in CRM Desktop.
When trying to create New Contact in Outlook, contact form opens in customized CRM Desktop form.
But the user wants it to open in Outlook Contact form.

How to create Outlook Contact in CRM Desktop?
 

Solution

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