Refine Query on the Form Applet, Resets Query Mode Template to Edit Template in the Open UI Client (Doc ID 1910302.1)

Last updated on MARCH 29, 2016

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] to 8.1.1.14.7 [IP2014] [Release V8]
Siebel CRM - Version 15.0 [IP2015] to 15.1 [IP2015] [Release V15]
Siebel Financial Services CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

It was observed that Query mode template of a Form applet was reset to Base / Edit mode template when user performs Refine Query (Ctrl+R) operation.

So applet controls from Base / Edit mode template became shown in he apllet's query form.

Same configuration working well in the Siebel High-Interactive Client.

Following screen shots illustrates expected (Siebel HI Client):

Cause

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