Refine Query on the Form Applet, Resets Query Mode Template to Edit Template in the Open UI Client
Last updated on MARCH 29, 2016
Applies to:Siebel CRM - Version 18.104.22.168 [IP2014] to 22.214.171.124.7 [IP2014] [Release V8]
Siebel CRM - Version 15.0 [IP2015] to 15.1 [IP2015] [Release V15]
Siebel Financial Services CRM - Version 126.96.36.199 [IP2013] and later
Information in this document applies to any platform.
It was observed that Query mode template of a Form applet was reset to Base / Edit mode template when user performs Refine Query (Ctrl+R) operation.
So applet controls from Base / Edit mode template became shown in he apllet's query form.
Same configuration working well in the Siebel High-Interactive Client.
Following screen shots illustrates expected (Siebel HI Client):
and unexpected (Siebel Open UI) behaviour for Refine Query:
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