Promotion Product Level Commitment Are Not Being Migrated To Target Environment (Doc ID 1910664.1)

Last updated on JULY 24, 2017

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] and later
Information in this document applies to any platform.

Symptoms

Promotion having commitment products, once migrated should work as in source environment.
Promotion product level commitment are not being migrated to target environment.

Steps

1) Create Promotion with commitment products
2) Export the promotion from Workspace project with full structure option.
3) Import the promotion in the target environment

Result : the target environment does not have the related commitment related
data like

Disconnect Action
Period
Period UOM
Termination Charge
Root Promotion Item Id, Apply Component Charge Flag
Grace Period
Grace Period UOM
Prorate Plan Id
Prorate Plan Name

On reviewing the IO ISS Promotion, the IC ""ISS Promotion Items for Import"
does not include the above list of IC Fields.

Changes

 

Cause

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