Siebel Loyalty - Restriction On Point Transfer And Point Purchase For A Member Not Applied (Doc ID 1911932.1)

Last updated on FEBRUARY 03, 2016

Applies to:

Siebel Loyalty Engine - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

The business requirement is to apply restriction of Maximum Points, Minimum Points and Total points transfer/Purchase in a year from one member to another member.

The setup is done under Loyalty Program Administration >> Point Transfer and Loyalty Program Administration >> Point Purchase, even if the below restriction is violated; still the transactions are getting processed.


Example:

 

Limits onPoint TypeTierMinMaxTransfer point limit
Transferee TIC Blue 25 100 500
Transferor TIC Blue 25 100 500

 

If the Transfer transaction having points 20 or 150 or 750, the transaction has to be rejected by the engine, but in this case it is getting processed.


Cause

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