Siebel Open UI Mobile application intermittent login failure for HTTPS connections : SBL-UIF-00335
Last updated on JULY 20, 2016
Applies to:Siebel CRM - Version 220.127.116.11 [IP2013] and later
Information in this document applies to any platform.
**** Checked for relevance on 05-May-2016 ****
The OpenUI Mobile client is logging in intermittently on the mobile device : Samsung Galaxy Trend Plus
The login will render this message after login :
SBL-UIF-00335 We are unable to process your request. This is most likely because you used the browser BACK or REFRESH button to get to this point.
After 2 or 3 tries, the login is successful
The problem occurs :
- If HTTPS is enabled (with HTTP only, the login is always successful)
- The Chrome browser is used on the device : Samsung Galaxy Trend Plus
Using a PC and Firefox (running with a user agent string emulation, to emulate the phone) - the login using HTTPS is consistently working
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