Siebel CRM : Issue While Using Import Functionality In Siebel Open UI. (Doc ID 1912407.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Client Functionality

ACTUAL BEHAVIOR
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When selected Import Rule Set through Menu option, users not able to select the file for importing.


EXPECTED BEHAVIOR
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When selected Import Rule Set through Menu option, users should be able to select the file for importing.

STEPS
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1. Login to Siebel Application 8.1.1.11 / Patchset 8.

2. Navigate to Administration - Integration > EAI Dispatch Service View.

3. Click Menu > Import Rule Set.

4. Click Browse and select .XML ruleset file.

5. Result - the selected .XML file not getting selected.



This is the same behavior even in Administration - Data Validation > Rule Sets.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use import rule set functionality through Menu option.

Cause

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