ARCHIVED: Acquire Categories Failing for Sales Volume Planning (SVP) (SBL-DAT-00500, SBL-DAT-00381)
(Doc ID 1912767.1)
Last updated on AUGUST 11, 2022
Applies to:Siebel Marketing - Version 184.108.40.206 SIA  and later
Information in this document applies to any platform.
In the Consumer Goods application, the Acquire Categories functionality of Sales Volume Planning (SVP) is failing with the following errors:
1. Launch the Consumer Goods application.
2. Set up a category-product hierarchy
2a. Navigate to the Administration - Catalog screen > SVP Categories view.
2b. In the All Categories list, create a new record and complete the necessary fields.
To perform the Acquire Categories action:
Navigate to the Sales Volume Planning Administration screen.
Click the Other Actions view tab.
In the Other Actions form, create a new record.
From the Action Type field drop-down list, select Acquire Categories.
Fill in the Description field. For example, Fall Forecast - Acquire Categories.
Click Execute Action.
Result: The Status changes to Pending. After the categories are acquired, the Status changes to Complete and a dialog box appears, confirming that the action was successful.
The failure began occurring after new Products with a new Category were added.
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