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ARCHIVED: Acquire Categories Failing for Sales Volume Planning (SVP) (SBL-DAT-00500, SBL-DAT-00381) (Doc ID 1912767.1)

Last updated on AUGUST 11, 2022

Applies to:

Siebel Marketing - Version SIA [21225] and later
Information in this document applies to any platform.


In the Consumer Goods application, the Acquire Categories functionality of Sales Volume Planning (SVP) is failing with the following errors:

1. Launch the Consumer Goods application.
2. Set up a category-product hierarchy
2a. Navigate to the Administration - Catalog screen > SVP Categories view.
2b. In the All Categories list, create a new record and complete the necessary fields.

To perform the Acquire Categories action:

  Navigate to the Sales Volume Planning Administration screen.
  Click the Other Actions view tab.
  In the Other Actions form, create a new record.
  From the Action Type field drop-down list, select Acquire Categories.
  Fill in the Description field. For example, Fall Forecast - Acquire Categories.
  Click Execute Action.

  Result: The Status changes to Pending. After the categories are acquired, the Status changes to Complete and a dialog box appears, confirming that the action was successful.


The failure began occurring after new Products with a new Category were added.


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