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Merge Records Functionality Hang (Doc ID 1913625.1)

Last updated on OCTOBER 23, 2017

Applies to:

Siebel CRM - Version 8.2.2.4.5 [IP2013] and later
Information in this document applies to any platform.
Checked for Relevance on 11-Jan-2016

Symptoms

On :  8.2.2.4.5 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR  
---------------
Merge Records Popup Applet freeze, session hang.


EXPECTED BEHAVIOR
-----------------------
The merge should complete within a reasonable amount of time and the user should be able to close Merge Records Popup Applet (SWE)'


Changes

 Upgrade from 8.1.1.6 to 8.2.2.4

Cause

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