Return To List Applet Via Thread History Or Back Button Causes Freeze In Open UI (Doc ID 1914322.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.11.5 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.5 Open UI

ACTUAL BEHAVIOR
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A contact list applet configured to auto query in Form applet mode and display the results as a list applet is unable to execute queries when you reach that view using the browser back arrow button

EXPECTED BEHAVIOR
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It should work no matter if you reached the view by directly navigating to it or clicking the back arrow browser button..

STEPS
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The issue can be reproduced at will with the following steps:

 BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the browser back button to navigate to views configured this way.

Cause

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