Last updated on OCTOBER 26, 2016
Applies to:Siebel Tools - Version 220.127.116.11 [IP2013] and later
Information in this document applies to any platform.
**Checked for relevance on 26-OCT-2016 ***
On : 18.104.22.168 SIA  version, Configuration - General
In OpenUI application with chrome browser > third level view bar is disappearing. Service Request screen > (Third Level View bar ) custom View tab "Child Service Request" >> selecting the view tab > all view tabs disappearing.
The issue can be reproduced using below steps:
This issue reproducible with chrome & IE11 browser using specific view web templates (“View Detail 3 (Parent with Pointer) or “View Detail 3 Multi child" .
Issue is using OOTB view webtemplates “View Detail 3 (Parent with Pointer)” , ‘thirdlevel viewbar’ tabs are missing in chrome browser.
1) Siebel tools > Lock & modify ‘TNT SHM Opportunity - Sub Opportunity Recurrence View’ template to ‘View Detail 3 (Parent with Pointer)”.
2) Compile the changes to SRF & Open fins OpenUI application using chrome browser
3) Navigate to Opportunity screen > My Opportunities > drill down on Opportunity record > select 'Sub Opportunity detail view tab.
Test results: In chrome & IE11 browser ‘thirdlevel viewbar’ completely missing.
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