3rd Level View Tabs Disappear In Siebel 188.8.131.52 In Open UI When Using Chrome
(Doc ID 1915842.1)
Last updated on JANUARY 30, 2022
Applies to:Siebel Tools - Version 184.108.40.206 [IP2013] and later
Information in this document applies to any platform.
On : 220.127.116.11 SIA  version, Configuration - General
In OpenUI application with chrome browser > third level view bar is disappearing. Service Request screen > (Third Level View bar ) custom View tab "Child Service Request" >> selecting the view tab > all view tabs disappearing.
This issue reproducible with chrome & Internet Explorer (version 11) browser using specific view web templates (“View Detail 3 (Parent with Pointer) or “View Detail 3 Multi child" .
Issue is using Out of box view web-template “View Detail 3 (Parent with Pointer)” , ‘third-level view-bar’ tabs are missing in chrome browser.
1) Siebel tools > Lock and modify ‘TNT SHM Opportunity - Sub Opportunity Recurrence View’ template to ‘View Detail 3 (Parent with Pointer)”.
2) Compile the changes to SRF & Open fins OpenUI application using chrome browser
3) Navigate to Opportunity screen > My Opportunities > drill down on Opportunity record > select 'Sub Opportunity detail view tab.
Test results: In chrome & Internet Explorer (version 11) browser ‘third-level view-bar’ completely missing.
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