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User Preference Is Changing To Default Setting when Switching to Edit Mode (Doc ID 1916720.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Siebel Tools - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
Checked for Relevance on ***Aug 18 2014***

Symptoms

On : 8.1.1.10 [23021] version, Configuration - General

ACTUAL BEHAVIOR
---------------
After upgrading to 8.1.1.10, a specific list applet does NOT save the Columns Displayed new order column that should of been saved in this user's user preference file .spf file.
This is reproducible at will and it only happens with this list applet.

EXPECTED BEHAVIOR
-----------------------
This is a customized list applet, where the applet menu's Displayed Column functionality to change the list column order should still work.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1)In the Opportunity List Applet > Edit Web Layout should have 2 Types: Base and Edit.
2)Base Mode should be pointing to the Web Template-Applet List (Base/EditList)
3)Edit Mode should be pointing to the web Template-Applet Form Grid Layout
4)Display "Opportunity Id" and "Name" List controls in the Edit Modes Grid Layout
5)Compile and test.
 
Steps to Reproduce the issue
-Navigate to Screen > Opportunities > My Opportunities
-Rearrange the columns Displayed on the List Applet.
-Make a note of the newly re-arranged columns.
-Click on the New or Edit button and you will see the Edit Mode of the List Applet
-Click Cancel and go back to the Base Mode.
-When you go back to the base mode, you will see that the columns in the List Applet are rearranged back to the default order.

 

Changes

 Issue does not occur in v8.1.1.5

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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