Application is getting refreshed for every two minutes with Siteminder SSO (Doc ID 1916756.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0.0.11 SIA[20440] to 8.1.1.11 SIA [23030] [Release V8]
Information in this document applies to any platform.

Symptoms

Siebel CRM 8.1.1.11 is integrated with siteminder SSO using a custom security adapter. SSO is working fine.
It is observed that after login to sales_enu application, it is getting refreshed for every 2 mins.
  The SMSESSION (Siteminder Session Cookie) value is changing for every 2 mins. Its because when a request is received by Siteminder WA, it will re-validate the session and provides the SMSESSION.

From Fiddler trace, SMSESSION is re-setting for every 2 mins

HTTP/1.1 200 OK
Cache-Control: no-cache
Content-Length: 547
Content-Type: text/html;charset=UTF-8
Content-Language: en
Server: Microsoft-IIS/8.0
swerpc: true
X-Powered-By: ASP.NET
set-cookie: SMSESSION=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; path=/; domain=.ca.com
Date: Mon, 11 Aug 2014 13:21:24 GMT

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

HTTP/1.1 200 OK
Cache-Control: no-cache
Content-Length: 547
Content-Type: text/html;charset=UTF-8
Content-Language: en
Server: Microsoft-IIS/8.0
swerpc: true
X-Powered-By: ASP.NET
set-cookie: SMSESSION=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; path=/; domain=.ca.com
Date: Mon, 11 Aug 2014 13:23:24 GMT

-------------------------------------------------------------------------------------

Why siteminder WebAgent is receiving a request from browse for every 2 mins


Changes

 What is SMSESSION and how it will work described in link:  http://my-computing-blog.blogspot.in/2011/09/smsession-cookie-faq.html

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms