Open UI: F9 HTML Editor - Formatting Highlighted Text (Doc ID 1916866.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.8 [IP2013] and later
Information in this document applies to any platform.

Symptoms

If the user sets the font style, font size, font colour or background colour before he writes the text everything works fine.
If he decide to change the text style afterwards through highlighting the text the editor does not often update the text with the new formatting.

In this case, user needs to select the text and then the option several times to achieve the
desired format.

Cause

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