Pre-Load Task Failed If List Distribution File Associated With Campaign
(Doc ID 1916873.1)
Last updated on SEPTEMBER 09, 2021
Applies to:
Siebel Campaign Management - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
All the Tasks defined in Campaign > Design > Advanced (Pre-Load, Post-Load, Post-Launch) are failed for the initial Load & Launch of a Campaign.
1) Setup a Campaign
2) From Campaigns > Design > Advanced Options, set:
Pre-Load Task: Pre-Load Custom Workflow
Post-Load Task: Post-Load Custom Workflow
Post-Launch Task: Post-Launch Custom Workflow
Note: These are all seed Workflows.
3) From Campaigns > Execute > List Distribution, add a List Format in the middle Applet. <<< This is the step that causes the error in the Pre/Post tasks.
4) Load it
5) Process completed without errors. However, the following message is seen in System Task:
The execution of 'Pre-Load Task Workflow' for the Campaign has failed.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |