Redemption Transaction Fails With Error "The value entered in field Accrual Item Id of buscomp LOY Concurrency Redemption Item does not match any value in the bounded pick list LOY PickList Accrualed Value".
(Doc ID 1917245.1)
Last updated on AUGUST 17, 2023
Applies to:
Siebel Loyalty Engine - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
When processing a Redemption Transaction, it fails with the error below:
In this case, the Loyalty Member had over 10,000 Accruals.
The Maximum Cursor Size property on the "LOY Redemption Accrual Item" was used to try to enable more than 10,000 records to be read. However this had no affect.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |