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Drag And Drop File Attachment In Open UI For IE10,Firefox And Chrome Not Working (Doc ID 1918026.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Call Center - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
""Checked for the Currency on 03-Nov-2016""

Symptoms

On : 8.1.1.11 SIA [23030] version, Configuration - General

ACTUAL BEHAVIOR
---------------
When dragging and dropping a file into Activities > Attachments, the source code is displaying

EXPECTED BEHAVIOR
-----------------------
When dragging and dropping a file into Activities > Attachments, the file should be attached.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Activities.
2. Navigate to Attachments tab.
3. Drag and drop a file into the Attachments applet.


Cause

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