In Send Communications Applet (F9) the field/control Email Body Can Be Resize to Outside the Applet Limit (Doc ID 1918106.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Email Response - Version 8.1.1.11.8 [IP2013] to 8.2.2.4.9 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

When using Siebel F9 feature with Siebel Email Client and Plain Text emails if the user expand the width of the Body field in Send Communications Applet, it allow you to increase the field size outside of the applet and the buttons like Send also show outside the applet.

This can only be reproduce in OpenUI mode.

The issue can be reproduced at will with the following steps:
1. Login to Siebel OpenUI
2. Make sure User Preference for Outbound Communications is set to Plain Text and Siebel Email Client.
3. Do a F9, the Send Communications Applet pop up.
4. Increase the body control width all the way to the right outside the applet limits
5. The control and button like Send are now outside the applet limit. that is very strange in UI.


Cause

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