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OpenUI - RTCEmbedded Control Character Count is Wrong when Formatting the Text (Doc ID 1918496.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
RTCEmbedded field in OpenUI shows the character count wrongly when the text is formatted.

STEPS
---------------
The issue can be reproduced with the following steps:
1. Login to the application
2. Navigate to Projects - Projects List
3. Drill down a Project
4. Navigate to More Info - Enter some data in Description field... observe the correct character count is displayed (eg - 6/2000)
5. Select the text and Bold it.. character count is displayed incorrectly now (eg - 23/2000)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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