Siebel 8.1.1.11 installation fails during the backup procedure with the message: cp: libxalan-c.so.110: No such file or directory (Doc ID 1918633.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11 SIA [23030] and later
IBM AIX on POWER Systems (64-bit)

Symptoms

After using the work-around described in Doc ID 1598624,1, then upgrading to Siebel 8.1.1.11 the installation is failing at the first step while trying to create the back up of the Siebel install to another directory.

The error message are seen as:

cp: libxalan-c.so.110: No such file or directory
cp: libxalanMsg.so.110: No such file or directory

Changes

 Work-around in document 1598624.1 was applied, changing the backup command in oneclick.properties to:

UNIX_BACKUP_CMD=cp -r ORACLE_HOME_LOCATION BACKUP_LOCATION&&rm -rf ORACLE_HOME_LOCATION/*

Cause

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