Opatch appears to hang when applying Siebel 8.1.1.11 Patchset (Doc ID 1919577.1)

Last updated on JULY 20, 2016

Applies to:

Siebel CRM Call Center - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

 

When applying the monthly Siebel 8.1.1.11 Patchset  on top of an already installed, lower patchset, it can happen that  the opatch utility appears to be hanging. This is mainly affecting the patchset for "Siebel_Enterprise_Server".

 

The patchset related to the "Siebel_Web_Server_Extension" is not affected.

 

The hang is encountered when you see the following symptoms:

 

a) the opatch process is stuck for more than approximately 3 to 10 minutes with the  following output displayed:

 


ApplySession applying interim patch '8111110' to OH '/vol1/siebel/sia811'

 

b) there is a java process still running and consuming between 2 and 10 % of CPU permanently on Windows; other platforms will show different cpu usage

 

c) after 3 to 10 minutes, opatch continues and displays the expected message:

 


Patch [ 8111110 ] conflict with patch(es) [  811118 ] in the Oracle Home.

To resolve patch conflicts please contact Oracle Support Services.
If you continue, patch(es) [  811118 ] will be rolled back and the new Patch  [ 8111110 ] will be installed.


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Cause

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