Gateway Startup Errors With The Message: exec(): 0509-036 Cannot load program siebctl (Doc ID 1919790.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

Starting a newly installed Siebel gateway  using start_ns, the following error appears on the command line:
>./start_ns
exec(): 0509-036 Cannot load program siebctl because of the following errors:
  0509-130 Symbol resolution failed for siebctl because:
  0509-136 Symbol VersionString (number 103) is not exported from
  dependent module /app/siebel/gtwysrvr/lib/libsslcver.so.
  0509-192 Examine .loader section symbols with the
  'dump -Tv' command.
exec(): 0509-036 Cannot load program siebctl because of the following errors:
  0509-130 Symbol resolution failed for siebctl because:
  0509-136 Symbol VersionString (number 103) is not exported from
  dependent module /app/siebel/gtwysrvr/lib/libsslcver.so.
  0509-192 Examine .loader section symbols with the
  'dump -Tv' command.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms