My Oracle Support Banner

In OpenUI, Editable Checkbox Field Looks like Grayed Out (Doc ID 1920142.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
================

Open UI: Editable Checkbox Field Looks like Grayed Out

EXPECTED BEHAVIOR
===================

Read only check boxes should not allow to edit.
 
ACTUAL BEHAVIOR
=================

In OpenUI,Editable Checkbox Field Looks like Grayed Out

ENVIRONMENT
=============

Siebel CRM - 8.2.2.4 SIA [23030]


STEPS
======

The issue can be reproduced with the following steps:

1. Go to Opportunity Form Applet
2. In Form Applet, there is a check box field Secure.
3. This is an editable check box field.
4. Its grayed out and look like read only field.
5. This is happening in Chrome and Firefox. Not happening with IE10.

IMPACT
=======

Due to this issue, the user will never be able to understand if
the checkbox is editable or readonly
and will attempt to keep clicking the control.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.