Facing Issue To Configure Lbconfig File For Load Balancing.(Host Name Not Found) (Doc ID 1920546.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

Customer environment setup has 89 application servers.
Customer has found that up to 41 servers it works fine, when 42nd server is added it starts failing to pick one of the servers from server pool and gives error "failed to resolve hostname"

SessMgr ConnOpen 3 0000000453db0710:0 2014-08-01 07:43:59  3728: [SESSMGR] Open(siebel.TCPIP.None.None://VirtualServer_OM/siebelispprd/SCCObjMgr_enu, 60, 3600)
SessMgr ConnOpen 3 0000000453db0710:0 2014-08-01 07:43:59  3728: [SESSMGR] Virtual Host virtualserver_om not found, treating as a physical host name
SisnTcpIp SisnSockInfo 3 0000000453db0710:0 2014-08-01 07:44:00  3728: [TCPIP-client] failed to resolve hostname: VirtualServer_OM (err=852198 | Internal: gethostbyname_r ()failed with error. (%sysError))

 

Cause

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