Issue With OCH Child Survivorship Rules (Doc ID 1922214.1)

Last updated on AUGUST 16, 2016

Applies to:

Siebel Universal Customer Master - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
*** Checked for currency on JUN-27-2016 ***

Symptoms

Environment:
-------------------
Product Type: Universal Customer Master
Version: 8.1.1.10 [23021]
OS platform: Linux x86-64
DB: Oracle Database - Enterprise Edition
Env type: Dev

Statement of Issue:
-----------------------------
Survivorship has been implemented for a parent (Account) and child (Account_Business Address) entity. When trying to update a parent and child record, an error occurs when the child is associated to a grandchild entity (Address Attribute Data). Survivorship hasn’t been implemented for the grandchild entity.

Error:
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(eaiobjinst.cpp (3332)) SBL-EAI-04008: Integration component type 'UCM CUT Address Attribute Data' is not a valid child type for component type 'Account_Business Address'.

Business Impact:
-------------------------
Parent and child data can’t be updated if the child is associated to the grandchild entity.

Cause

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