Siebel OpenUI : Siebel Export Functionality Fails After Enabling GZIP Compression On Webserver

(Doc ID 1922220.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] to 8.1.1.11.12 [IP2013] [Release V8]
Linux x86-64
IBM AIX on POWER Systems (64-bit)
Oracle Solaris on SPARC (64-bit)

Symptoms

 

Running Siebel in OpenUI mode together with Apache based web servers (OHS,IHS) or Oracle iplanet it is recommended to enable static or gzip compression in the web server.

This is to improve webserver performance as mentioned in Siebel Open UI Deployment Guide (Doc ID 1499842.1).

Gzip compression is achieved by loading mod_deflate module into the web server . In addition, the swse compression has also been enabled by setting docompression=true in eapps.cfg

With these settings in place, Siebel export functionality fails when size of the compressed exported data exceeds 1 MB.


NOTE : It is internally replicated with 6200 records with output format HTML on Linux .

Cause

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