Last updated on MARCH 02, 2017
Applies to:Siebel Universal Customer Master - Version 18.104.22.168  and later
Information in this document applies to any platform.
Currently, if an incoming record matches more than 1 existing record with a score greater than Auto Threshold, the incoming record is inserted into existing duplicates for manual review. The requirement is that the incoming record should be automatically merged with the existing record with the highest score. If more than 1 existing record has the highest score, then it should be merged with the oldest existing record. It should be possible to turn this behavior on and off using a system preference. This would reduce the amount of work that data stewards need to carry out.
Can an enhancement request be raised to request this functionality?
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