Last updated on JUNE 23, 2017
Applies to:Siebel Email Response - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
How to remove LOV from Recipient/Template invoked from F9 functionality?
When checking for LOV_TYPE = ‘COMM_RECIP_SRC’ in the LOV Administration view, the only values for Service Request screen are: Service Request Contact and Service Request Owner (which is what users would like to display only).
However, there are additional values displayed in the pick list:
- Current Primary Care Provider
- New Primary Care Provider
How to remove these values from the list?
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