When running Siebel 8.1 on Windows 2008 R2 platform, Crash Handler exits with wrong Code SBL-GEN-00255

(Doc ID 1925730.1)

Last updated on AUGUST 31, 2017

Applies to:

Siebel CRM Call Center - Version [23021] and later
Microsoft Windows x64 (64-bit) - Version: 2008 R2


When Siebel version 8.1 or 8.2 is run on the Windows 2008 R2 platform, a crash of a Siebel process is logged in the enterprise log file as follows:


ServerLog    ProcessExit    1    0000168854120990:0    2014-09-12 01:15:28    SCCObjMgr_enu     3652     SBL-GEN-00255   Process 3652 exited with error - Internal: Error during exec()


This is different behavior from other WIndows platforms where the error SBL-OSD-01000 is logged.



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