IIR Update Synchronizer Job Failed (Doc ID 1926064.1)

Last updated on APRIL 12, 2016

Applies to:

Siebel Data Quality - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, System Admin

When attempting to start IIR update synchronizer it fails,
the following error occurs.

ERROR
-----------------------
updsync> ErrorLog [815153230   2] process_txns: NSA txn seq '1-5IZQ9' has wrong length 1090, expected 1502
 0:0103 MU2911 060000 20140815153230 updsync>  Error: exit code -155028
 0:0109 MU2480 060000 20140815153230 updsync>  ErrorLog: [815153230   2] process_txns: processing stopped due to an error. Transaction was rolled back.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. re-start update synchronizer
3. it fails to start.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user need to re-create the IDT system again, which is time consuming.

Cause

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