Is it possible to use F9 integrated with Microsoft Outlook using Siebel OpenUI mode? (Doc ID 1926515.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Goal

How to use F9 integrated Microsoft Outlook in 8.1.1.11 OpenUI mode?

Currently after upgrade to OpenUI mode, the F9 with External Email Client pop up the MS Outlook Email Client but it does not seem to be working.
The activities Email - Outbound does not reflect change made on the email clients and HTML and attachment is not working too.

Solution

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In this Document

Goal

Solution

References

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Is it possible to use F9 integrated with Microsoft Outlook using Siebel OpenUI mode? (Doc ID 1926515.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!