After Applying 8.1.1.11 Patchset, the Login Fails With SBL-DAT-00340 Error
(Doc ID 1926973.1)
Last updated on AUGUST 17, 2022
Applies to:
Siebel CRM - Version 8.1.1.11.8 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11 SIA [23030] version, System Admin
When attempting to access Siebel Application Object Manager after applying Patchset 8, 'server busy' error shows up and the following error is found in the OM logs.
Error
ObjMgrLog Error 1 0000000253f20c48:0 2014-08-18 19:01:21 (siom.cpp (2186)) SBL-DAT-00340: Logins are currently not allowed. Contact your system administrator.
ObjMgrSessionLog ObjMgrLogin 3 0000000253f20c48:0 2014-08-18 19:01:21 Login failed for Login name : SADMIN
ObjMgrSessionLog ObjMgrLogin 3 0000000253f20c48:0 2014-08-18 19:01:21 Login failed for Login name : SADMIN
Steps To Reproduce
The issue can be reproduced with the following steps:
1. Apply 8.1.1.11 PS8 on top of Siebel Gateway, Siebel Server(s) and SWSE(s).
2. Access the Siebel application through the web client, the server busy error shows up. The SBL-DAT-00340 can be found in AOM logs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |