My Oracle Support Banner

After Applying Patchset, the Login Fails With SBL-DAT-00340 Error (Doc ID 1926973.1)

Last updated on AUGUST 17, 2022

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : SIA [23030] version, System Admin

When attempting to access Siebel Application Object Manager after applying Patchset 8, 'server busy' error shows up and the following error is found in the OM logs.


ObjMgrLog Error 1 0000000253f20c48:0 2014-08-18 19:01:21 (siom.cpp (2186)) SBL-DAT-00340: Logins are currently not allowed. Contact your system administrator.
ObjMgrSessionLog ObjMgrLogin 3 0000000253f20c48:0 2014-08-18 19:01:21 Login failed for Login name : SADMIN

Steps To Reproduce
The issue can be reproduced with the following steps:
1. Apply PS8 on top of Siebel Gateway, Siebel Server(s) and SWSE(s).
2. Access the Siebel application through the web client, the server busy error shows up. The SBL-DAT-00340 can be found in AOM logs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.