Not Able To See New (+) Button in Siebel Open UI Calendar

(Doc ID 1927227.1)

Last updated on DECEMBER 03, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : SIA [23030] version, Client Functionality
Open UI

When trying to create a calendar invite against an Opportunity the '+' (New Record) button is NOT shown. However, in the ActiveX client, the 'New' button IS shown.

The 'New Record' button should be visible in Open UI as it is in ActiveX.

The issue can be reproduced at will with the following steps:
1. On the 'eCalendar Monthly Applet Without Employee' set:
Enable Owner Picker: N
2. Compile the applet into the SRF.
3. In ActiveX client go to Opportunities > Calendar
4. The 'New' button is available.
5. Go to Open UI client > Opportunities > Calendar. The '+' button (New Record) is NOT shown.


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