Check If Broadcast Message Are Read In OpenUI (Doc ID 1927544.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Goal

In OpenUI version 8.1.1.11 the message broadcast are now available on the right hand corner of the screen besides the PDQ's.

While setting the Message Broadcast there is a feature available "Set As Unread", there is no documentation available for this. Is there a way that an Admin can check if the message that is broadcasted is being Read by any user? Since "Set as Unread" button re-enables the Message, thus there must be a mechanism to check if the message was Read somewhere?
 

Solution

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