Check If Broadcast Message Are Read In OpenUI
Last updated on JUNE 07, 2017
Applies to:Siebel CRM - Version 188.8.131.52.11 [IP2013] and later
Information in this document applies to any platform.
In OpenUI version 184.108.40.206 the message broadcast are now available on the right hand corner of the screen besides the PDQ's.
While setting the Message Broadcast there is a feature available "Set As Unread", there is no documentation available for this. Is there a way that an Admin can check if the message that is broadcasted is being Read by any user? Since "Set as Unread" button re-enables the Message, thus there must be a mechanism to check if the message was Read somewhere?
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