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Siebel Sort Behavior For Upper and Lower Case (Doc ID 1927552.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

The alphabetical sort does not apply when a value is entered in lowercase.  A lowercase "a" sorts below uppercase "Z".

STEPS:
1. Launch the Siebel Open UI application.
2. Click on Accounts > Accounts List.
3. Click on the column header to sort the records.

Result: Accounts that start with lowercase letters are displayed at the bottom of the list: they are not sorted with uppercase letters.

Example of the Sorting:

    Arbor
    Butler
    .
    .
   Zebra
   artzy
   bosco

Cause

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In this Document
Symptoms
Cause
Solution
References


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