Siebel Sort Behavior For Upper and Lower Case
(Doc ID 1927552.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel CRM - Version 220.127.116.11  and later
Information in this document applies to any platform.
The alphabetical sort does not apply when a value is entered in lowercase. A lowercase "a" sorts below uppercase "Z".
1. Launch the Siebel Open UI application.
2. Click on Accounts > Accounts List.
3. Click on the column header to sort the records.
Result: Accounts that start with lowercase letters are displayed at the bottom of the list: they are not sorted with uppercase letters.
Example of the Sorting:
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