Open UI: Browser Script ShowModalDialog Is Not Working In Chrome Version 37

(Doc ID 1927791.1)

Last updated on JULY 07, 2017

Applies to:

Siebel Tools - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Symptoms

In Open UI application,there is custom  applet with Button. Its method first calls "intRet = theApplication().ShowModalDialog("temp.htm", arr, sFeatures);. Based on User response for Yes/No further code flows. It is working fine in ALL browser EXCEPT Chrome. Even Chrome version 36 its working. Chrome version 37 it is not working. In UI cursor revolves for long time and release the control back to UI with no action.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Siebel Open UI using Chrome 37
2. Click the button on the applet that invoke the theApplication().ShowModalDialog method.
3. In UI cursor revolves for long time and release the control back to UI with no action.

Changes

 

Cause

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