Incorrect Focus Order In Open UI (Doc ID 1928335.1)

Last updated on FEBRUARY 23, 2016

Applies to:

Siebel Public Sector Service - Version 8.1.1.11.7 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.7 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR  
---------------
When the user logs into the application, the focus is on the applet home page instead of the first element of the webpage, which is usually the application level menu.

EXPECTED BEHAVIOR
-----------------------
The focus should be on the first element on the webpage when the user logs in. This causes confusion with JAWS users logging into the application, as they have to use Shift+Tab to navigate backwards back to the first items on the page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Simply log into the application.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This causes confusion with screen reader users.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms