Open UI: Custom Button is Not visible in Form Applet when Applet is in New Mode

(Doc ID 1928544.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Sales - Version 8.1.1.11.7 [IP2013] to 5.0.1 [Release V8 to V5]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.7 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Custom button is not visible Open UI on Form applet

EXPECTED BEHAVIOR
-----------------------
Same custom button is visible in HI client. Therefore, should be visible in Open UI as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Custom button on Form Applet.
2. Method Invoke = WriteRecord
3. Compile the srf.
4. Button is not visible in Form applet (Open UI). But same button is displayed properly in HI client.


BUSINESS IMPACT
-----------------------
custom button is shown in Open UI mode.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms