Issue In Drop Down Arrows In Calendar Monthly View On Specific Day

(Doc ID 1929358.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Call Center - Version 8.1.1.11.3 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Steps To Reproduce The Issue :-

1.Log In To Application

2.Go to Calendar --> Click On Monthly Tab

3.Add one activity on specific day with lengthy name(Activity name displayed in Multiple lines )

3.Add 4 Activities on Specific Day(Drop Down Will Not Be Visible For That Day)

4.Add one more activity( 5th Activity) on the same day.(Now drop down will be visible to expand)

5.Click on drop down (Now Drop  down to collapse will not be visible once we click on expand drop down)

6.Add one more Activity(6th Activity) on the same day.(Now drop down will be visible to collapse the list of Activities)

Actual Behavior :- Lengthy Activity names displayed are displayed in multiple lines.Drop down to expand is visible for more than 5 activities on particular day in monthly calendar.Drop down to collapse is visible for more than 6 activities on particular day in monthly calendar.Lengthy Activity name displayed in multiple line(Wrap),But in 7.8 it displayed in Single line.

Expected Behavior :- Activity name displayed in one line in 7.8 In case lengthy activity names. Drop down to collapse and expand should be in Synch(Example :- Drop down to expand and collapse should be visible For 5 Activities on the same day)

 

Cause

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