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IN Loyalty Is Unable To Do Accrual Transaction With Partner's Product Offering With Error SBL-LTY-50024 (Doc ID 1930633.1)

Last updated on MARCH 20, 2025

Applies to:

Siebel Loyalty Engine - Version 8.2.2.4.7 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4.7 [IP2013] version, Loyalty

When attempting to run transaction
the following error occurs.

ERROR
-----------------------
Product not offered by partner.(SBL-LTY-50024)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Please create a txn
2. select type Accural and Product
3. add product where it is not added in host partner


Cause

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In this Document
Symptoms
Cause
Solution


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