OpenUI Hyperlink Access Issue In Inbound Email Body
Last updated on JULY 17, 2017
Applies to:Siebel Email Response - Version 18.104.22.168.8 [IP2013] and later
Information in this document applies to any platform.
In Siebel 22.214.171.124.11, individual emails captured by Email Response inbound processing can be examined in the Communications List.
After selecting an individual email, the Body tab can be selected to examine the contents.
It is expected that a hyperlink could be clicked, and the website open up.
In Siebel ActiveX high interactivity application, you can:
- click on the link and the website will open up in the Siebel window
- shift+click on the link and the website will open up in a new window
In Open UI, there is no effect from the following actions:
However, Ctrl+RightClick opens up a menu, and opening the link in a new tab or window can be selected.
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