User Has Responsibility But Cannot See View Items in Site Map>Administration - Application

(Doc ID 1932815.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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In application administration, sub views are not getting visible if user change the default view from user preferences

ACTUAL BEHAVIOR
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In Site Map > Administration - Application, sub views are not getting visible if you change the default view from user preferences

EXPECTED BEHAVIOR
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Sub views from Administration - Application should get visible if you change the default view for Administration - Application from user preferences
 
ENVIRONMENT
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Application & Version:8.1.1.10

Production / Development / Test:Development
 
STEPS
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The issue can be reproduced with the following steps:
1. Go to Application > Tools Menu > User Preferences
2. Go to Tab Layout > Query fro Administration-Application in Screen Tab Layout
3. Go to View Tab Layout > change the Default View Flag to any other view
4. Re-launch the application and observe the Application Administration View in site map.
 


Cause

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