Siebel Mobile : Blank Screen After Login When User Switches From Tablet To Phone and Vice Versa (Doc ID 1933494.1)

Last updated on JULY 12, 2016

Applies to:

Siebel Mobile Applications - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

Siebel application throws blank page when user switches between the tablet and phone in the following scenario .

 

Replication steps:

---------------------

1. Launch  Mobile application on iPad

-2. Login with application user

-3. Navigate to setting -> navigation control

-4. Set to launchpad

-5.Logout

-6. Launch same application in iPhone

-7. Login with same user ( as step 2)

-8. Page blanks out after login .

 

Cause

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