Siebel Mobile : Blank Screen After Login When User Switches From Tablet To Phone and Vice Versa

(Doc ID 1933494.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version [23030] and later
Information in this document applies to any platform.


Siebel application throws blank page when user switches between the tablet and phone in the following scenario .


Replication steps:


1. Launch  Mobile application on iPad

-2. Login with application user

-3. Navigate to setting -> navigation control

-4. Set to launchpad


-6. Launch same application in iPhone

-7. Login with same user ( as step 2)

-8. Page blanks out after login .



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms