Sortable and Not Sortable Tooltip Texts Wrongly Displayed in OpenUI (Doc ID 1934079.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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In OUI some fields having sort option enabled but the tool tip text shows its not sortable.

EXPECTED BEHAVIOR
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The tool tip text and actual sort option of the field should match exactly.
 
ACTUAL BEHAVIOR
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In OUI some fields having sort option enabled but the tool tip text shows its not sortable.

STEPS
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The issue can be reproduced with the following steps:
Log into the application
Accounts - Accounts List - Drill down an Account - Installed Assets
Place cursor over Asset Description field its showing a tool tip of (Not Sortable) but there are Asc / Desc arrows displayed in the field header.


Cause

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